GENERAL INFORMATION:
You can cancel orders from Germany, Austria or the Netherlands within 14 days of receipt and return them to us free of charge via DHL. Please use our returns portal for this purpose.
Returns from Switzerland can be sent back free of charge via the following returns portal for Switzerland. The returns portal can only be used for all orders placed from 02.06.23 onwards.
Returns from the UK can be sent back free of charge via the following UK returns portal.
PESO does not cover the costs of returns outside Germany, Austria, Switzerland, the United Kingdom or the Netherlands.
For returns outside the EU, it is imperative that they are correctly declared as a return. If the return is not declared correctly, LFDY reserves the right to charge any costs incurred (customs, VAT).
Send the items via a shipping service provider of your choice to the following address:
LIVE FAST DIE YOUNG Clothing GmbH
Königsberger Str. 100 (Hall A10)
40231 Duesseldorf
GERMANY / GERMANY
If you have to return an item because it is defective or incorrectly delivered, we will check this on a case-by-case basis and refund the costs of the return shipment. In this case, please contact our support team.
You can use our returns portal regardless of your chosen shipping method. The return label must be printed out and attached to the package so that it is clearly visible.
Items that have been worn or washed are not eligible for a refund or exchange.
The item must be in its original condition and returned with all associated tags.
The invoice amount will always be refunded to the same means of payment used to place the order.
The processing of a return may take up to 14 working days.