RETURNS & RETURN FEES:
PESO provides a free return label for returns from the following countries:
- Germany
- Austria
- Switzerland
- The Netherlands
- United Kingdom
For returns from these countries, a return fee will be charged depending on the size of the return:
- Complete return (all items returned): A fee of 5.90 in the respective national currency will be automatically deducted from the refund amount.
- Partial return (at least 1 item is kept): No return fee.
Please use the appropriate returns portal for returns:
- Germany, Austria, Netherlands → Returns portal
- Switzerland → Returns portal
- United Kingdom → Returns portal
Returns from other countries
- PESO does not provide a returns label for returns outside the countries listed above.
- In these cases, customers must bear the return costs themselves. We recommend returning the parcel insured to the following address.
LIVE FAST DIE YOUNG Clothing GmbH
Königsberger Str. 100 (Hall D10)
40231 Düsseldorf
GERMANY - For returns from non-EU countries, it is mandatory that they are properly declared as returns. Please note that we do not pick up shipments from customs and do not cover any customs fees. If customs fees are incurred upon delivery, we unfortunately have to reject the return.
For worn or washed items, there is no entitlement to a refund of the purchase price or an exchange.
The item must be in its original condition and returned with all associated labels.
The invoice amount will always be refunded to the same means of payment that was used to place the order.
The processing of a return can take up to 14 working days.