We are sorry that your order was not complete.
Before contacting the customer service, please check the following:
- We may have sent items in separate packages. Please check your emails to see if some items may arrive later than others.
- The item(s) may be out of stock. Please check your emails (including your spam folder) to see if we have sent you an email about it.
If this is not the case, please send an email to firstname.lastname@example.org with the missing item and your order number.
Please inform us immediately so that we can take care of your request.