After receiving your return, we need about 14 working days to process it and arrange the refund.
If you have not received a confirmation or refund after this period, please contact our customer service.
Please quote your order number so that we can deal with your request as quickly as possible.
The invoice amount will always be refunded to the same payment method that was used to place the order.
Please note that a refund may take 2-3 business days.
Refunds on credit card transactions take longer as the transaction must be processed through all included credit card systems.
Items that have been clearly worn or washed are not eligible for a refund or exchange.